Critical Thinking Skills B.V. – a limited liability company incorporated under the laws of the Netherlands (“Critical Thinking Skills”) operating under two trade names: Kritisch Denken and Austhink – and our staff are absolutely committed and focused on preserving and protecting your private information and complying with all applicable privacy legislation, including the national Dutch Wet Bescherming Persoonsgegevens (“WBP”). This privacy statement describes how we go about collecting and managing your personal information in a confidential manner.

Our procedures for protecting your personal information do not in any way diminish our obligation of confidentiality to you, or any of our other clients, nor do these procedures take away any legal professional privilege to which you or our other customers may be entitled.

Collecting and Using Information

Personal information is collected by our staff in the course of providing customers with our products and services. Most personal information is provided directly by the owner of that information for a specific purpose. We use the personal information only for the designated specific purpose for which it was collected and for related secondary purposes. If we use personal information for any other purpose, it will only be in one of two situations: (1) with your prior consent, (2)in accordance with article 8 of the WBP or any other provision thereof and where we are required by law or ordered by a court to do so.

Examples of situations in which we collect personal information include when you request to be placed on a mailing list or ask about our products or services.

With each customer we may collect personal information and financial information so that we can collect payment for the products and services we deliver. Customers may also be the subject of a credit check conducted by a credit agency to protect our ability to recover our consulting and licensing fees.

We also collect personal information from job applicants.

Examples of secondary purposes for which we use personal information include where we conduct a credit check or where we send you bulletins or information about other products and services that we provide.

Where we use “cookies” technology on our web site, it is done to allow us to identify your movements around our site, which provides us with needed information for improving our service to customers. From time to time, we use cookies to determine your identity in order to fulfill your specific customer transactions and service requirements. We do not use cookies, nor the information gathered through the use of cookies for any other purposes, and we do not grant access to this information to third parties, nor do we sell this information to others.

We do not collect information about your sexual preference, race and/or religion, unless you have consented to provide the same or where we are permitted or required by law to do so.

Securing Information

We take all reasonable steps to ensure your personal information remains secure. Our staff are bound by confidentiality undertakings to you that support this privacy statement. Our databases, that house your personal information, have in place the necessary access restrictions to limit control and access to permitted personnel of Critical Thinking Skills B.V.

We keep your personal information for the time period necessary to fulfill the purpose for which it was collected and for permitted secondary purposes.

Your Access to Information

We will provide you with access to your personal information that we have on file upon your request. Please provide us with as much detail as you can about the particular information to which you seek access, in order to help us meet your request. An access fee may be charged to cover our costs of providing the information to you.

Questions or Feedback

If you have any questions or comments about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us.